Fine Print
- All Cancellations must be sent via email. Cancellations of 72 hours prior to the workshop/class will receive a refund minus credit card fees. Cancellations between 24 and 72 hours prior to the workshop/class will receive a studio credit (must be redeemed within 12 months of issuance). Cancellations of less than 24 hours will not be refunded. Cancellations of private events/parties must be received three weeks prior to the event date in order to receive a refund minus the $100.00 Facility Fee.
- We reserve the right to cancel a workshop due to low enrollment or unforeseen event. An email notification will be sent between 24 to 48 hours prior the class or workshops. Customers are offered a full refund or studio credit (must be redeemed within 12 months of issuance).
- We will take photographs for promotional or archival purposes, if you wish to not have your photograph taken please provide written notification within 24 hours of the class.
Frequently Asked Questions (FAQS)
Where are the classes held?
Unless otherwise specified all classes are held at our Studio: 39 California Ave Suite 205 Pleasanton, CA.
Is there parking available?
There is free parking in the front and rear of the building.
Is the building accessible to individuals with physical limitations?
The art studio space is on the second floor and currently, the building does not have an elevator. Instructors are committed to providing this opportunity to all interested individuals and will address accommodations directly. Please reach out to craftmakersstudio@gmail.com to further discuss.
Do I need artistic talent?
Our Artist/Instructors are skilled at guiding beginner to advanced level students, however please read the class description for specific skill requirements.
Do I need to bring any supplies?
Unless otherwise specified, we provide all supplies.
What is the cancellation policy?
All cancellations require written notification via email.
Cancellations of 72 hours prior to the workshops/class will receive a refund minus credit card fees.
Cancellations between 24 and 72 hours prior to the workshop/class will receive a studio credit (must be redeemed within 12 months of issuance).
Cancellations of less than 24 hours of the workshop/class or ‘no shows’ will not be refunded.
What happens if I arrive late?
Late arrivals of up to 20 minutes will be permitted to attend, however the instructor will not be able to provide personalized instructions for the purpose of ‘catching up’.
What are the age limits?
Most workshops are intended for students 14 years of age and older unless otherwise specified.
Some exceptions to the minimum age of 14 are: workshops which are specifically designed for younger participants or parent/child experiences.
Do you offer private birthday party?
Birthday parties with customizable themes are offered for those age 12 and up.
Do you offer corporate events?
Corporate events are offered onsite at your place of business or at our studio. Please contact us for additional details.
Unless otherwise specified all classes are held at our Studio: 39 California Ave Suite 205 Pleasanton, CA.
Is there parking available?
There is free parking in the front and rear of the building.
Is the building accessible to individuals with physical limitations?
The art studio space is on the second floor and currently, the building does not have an elevator. Instructors are committed to providing this opportunity to all interested individuals and will address accommodations directly. Please reach out to craftmakersstudio@gmail.com to further discuss.
Do I need artistic talent?
Our Artist/Instructors are skilled at guiding beginner to advanced level students, however please read the class description for specific skill requirements.
Do I need to bring any supplies?
Unless otherwise specified, we provide all supplies.
What is the cancellation policy?
All cancellations require written notification via email.
Cancellations of 72 hours prior to the workshops/class will receive a refund minus credit card fees.
Cancellations between 24 and 72 hours prior to the workshop/class will receive a studio credit (must be redeemed within 12 months of issuance).
Cancellations of less than 24 hours of the workshop/class or ‘no shows’ will not be refunded.
What happens if I arrive late?
Late arrivals of up to 20 minutes will be permitted to attend, however the instructor will not be able to provide personalized instructions for the purpose of ‘catching up’.
What are the age limits?
Most workshops are intended for students 14 years of age and older unless otherwise specified.
Some exceptions to the minimum age of 14 are: workshops which are specifically designed for younger participants or parent/child experiences.
Do you offer private birthday party?
Birthday parties with customizable themes are offered for those age 12 and up.
Do you offer corporate events?
Corporate events are offered onsite at your place of business or at our studio. Please contact us for additional details.